Frequently asked questions

A decant is a small amount of an original perfume transferred into a practical travel atomiser. It is exactly the same product you would get in the official bottle, just in a smaller quantity, so you can test the fragrance before investing in a full bottle.

There is no real difference. "Otlivka" is simply the Bulgarian word for decant, and "sample" is often used for the same thing. In every case it is original perfume transferred from the official bottle into a smaller vial, in our case 5 ml or 10 ml.

Yes. All decants are made from original perfumes bought from official and proven sources. We do not offer replicas or imitations and we make no compromises on quality.

Most fragrances are available in 5 ml and 10 ml.

It means the perfume is no longer officially produced by the brand, which makes it harder to find in the original.

Like any perfume, keep them in a dark, cool place, away from direct sunlight and sources of heat. That way the scent lasts a long time.

They show the rarity level of each fragrance. This can be due to discontinued production, a limited edition, availability in small quantities or exclusivity to certain markets. You will find more information on the "Rarity levels" page.

We accept two payment methods: cash on delivery (cash or card when Speedy delivers) and online payment by bank card.

Yes, the services on this website are intended only for persons aged 18 and over.

The "Inspect before payment" option is available for standard orders (perfumes and decants). For mystery boxes this option does not apply, to keep the surprise and for hygiene reasons.

SwiftScent is based in Plovdiv. Orders are prepared and shipped from here with Speedy to any office, locker or address in Bulgaria, including Plovdiv itself, where parcels usually arrive the next working day. Read more in our article perfume decants in Plovdiv.

All deliveries are made by Speedy, to an office, a locker (Speedy Shop) or a personal address in Bulgaria. At the moment we deliver only within Bulgaria.

Delivery is free on orders over 70 euros. Below that amount, it costs 2.90 euros to a Speedy office or locker and 3.99 euros to an address. Cash on delivery adds a fee of 1.40 euros.

For orders over 80 euros we automatically add a free gift sample to your cart. For orders over 120 euros we add a second sample too. You do not need a code; the gift appears by itself. If you return part of the order and the total falls below 80 euros, the gift must also be returned.

Standard orders are processed and shipped within 1 to 3 working days. Mystery boxes are processed and shipped within 2 to 5 working days.

Yes, you have the right to withdraw from your order within 14 days of receiving it, provided the product is completely unused and the packaging and protective seals are intact. For hygiene reasons, a decant that has been opened or tested cannot be returned.

Contact us within 24 hours of receipt at info@swiftscent.com with photos and a description of the problem. We offer a replacement, a partial or full refund, or reshipment.

?box is our series of mystery boxes. Every box hides a carefully selected mix of perfume decants and/or full bottles, worth as much as or more than the price you pay. It is available in two versions: 50 euros and 100 euros.

It can be returned within 14 days only if the protective packaging of the products inside is completely intact and unopened.

With every order you build up your total spend and unlock levels. Bronze starts at 100 euros, Silver at 250 euros and Gold at 500 euros. With Silver you get a free gift sample with every order over 50 euros, and Gold opens the doors to the VIP club.

When your total spend with us reaches 500 euros, you reach Gold level and receive a personal invitation to the private VIP circle with early access to news, special offers and limited drops.

Log in to your account and open the VIP club page. There you can see your badge, your total spend and how much you need for the next level. The badge is also shown at the top of the website, next to the account icon.

Only paid orders count. Declined, cancelled and returned orders do not count, and returning products may change your level.

You leave your email, subscribe to our newsletter and spin the wheel. Every spin wins a discount that is valid for one order. Some prizes apply above a certain order value, shown next to the code.

No, everyone can take part once. If someone takes part several times with the same email, the codes they won become invalid.

No, only one discount code can be applied per order. The gift for orders over 80 euros is still added when you use a code.

No. Discount codes, including promotional codes and wheel codes, apply only to decants. ?box mystery boxes have a fixed price because their contents are always worth as much as or more than the price you pay. Free delivery over 70 € and the free gift sample for orders over 80 € do apply to them, though.

Every email we send has an unsubscribe link at the bottom. You can also write to us at info@swiftscent.com.

Fill in the form on the Collection reviews page and send us a photo of your collection on TikTok at @swiftscentbg. We rate every fragrance, tell you what is missing and publish the review on the website. We choose which collections to review.

Yes. Mark in the form that you want an anonymous review, and we will publish only the photo and the review, without your TikTok profile.

Yes, at any time. Write to us at info@swiftscent.com and we will remove it from the website and our profiles within 14 days.

You can write to us at info@swiftscent.com or call us on +359 87 537 3273 with any questions about orders, delivery or returns.